return and refund policy

1. Cancellation of an order
You have the right to cancel your order within 24 hours of placing the order, without giving any reason. To exercise your right of cancellation, you must notify us of your decision by contacting our customer service team at rirexpress9@gmail.com within the specified time frame.

2. Right of cancellation
You have the right to cancel your order within 14 days of receiving your products, without giving a reason. To exercise your right of cancellation, you must notify us of your decision to cancel by email to rirexpress9@gmail.com.

3. Returning products
Products must be returned in their original condition, unused, and with all the original packaging and tags intact. You are responsible for the cost of returning the products. Products must be returned to the return address:

2B1102, Donghai Taikoo Section II, Fengze District, Quanzhou, Fujian, China, 362000

4. Refunds
Refunds will be processed within 14 days of receiving the returned products. Refunds will be issued to the original payment method. Shipping costs are non-refundable.

5. Defective or missing products
If you receive damaged or missing products, please contact us immediately at rirexpress9@gmail.com for assistance. We will work with you to resolve the issue immediately.

6. Size chart review
We highly recommend that you review the size chart on our website before placing your order to ensure the best fit.

7. Get in touch
If you have any questions about our returns and refunds policy, please contact us at rirexpress9@gmail.com.

Thank you for choosing RIREXPRESS. We appreciate your understanding and cooperation.