return and refund policy

Returns and Refunds Policy

1. Right of cancellation

You have the right to cancel your order within 14 days of receiving your products, without giving a reason. To exercise your right of cancellation, you must notify us of your decision to cancel by email at rirexpress9@gmail.com.

2. Returning products

Products must be returned in their original condition, unused, and with all the original packaging and tags intact.
You are responsible for the cost of returning the products.
Products must be returned to Return address:
2B1102, Donghai Taikoo Section II, Fengze District, Quanzhou, Fujian, China, 362000
3. Refunds

Refunds will be processed within 14 days of receiving the returned products.
Refunds will be issued to the original payment method.
Shipping costs are non-refundable.
4. Damaged or defective products

If you receive damaged or defective products, please contact us immediately at +8613675959927 for assistance. We will work with you to resolve the issue immediately.

5. Get in touch

If you have any questions about our returns and refunds policy, please contact us at rirexpress9@gmail.com